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Explore all careersHow do I become an ICT Support Officer?
Get qualified to work as an ICT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.
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Further reading
Career Spotlight: Computer Network Professionals
26th November 2019
What can you do with a Certificate IV in Information Technology?
17th February 2021All ict support officer courses
- 22603VIC Certificate IV in Cyber Security
- ICT40120 Certificate IV in Information Technology (Systems Administration Support)
- ICT30120 Certificate III in Information Technology
- ICT50220 Diploma of Information Technology
- Professional Certificate of Competency in 5G Technology and Services
- ICT50220 Diploma of Information Technology (Advanced Networking and Cloud Engineering)
- Undergraduate Certificate in Network Security
- ICT50220 Diploma of Information Technology (Systems Administration and Systems Analysis)
- BSBXCS402 Promote workplace cyber security awareness and best practices
- UEE30220 Certificate III in Computer Systems Equipment
- ICT50220 Diploma of Information Technology (Cyber Security and Telecommunication)
- ICT40120 Certificate IV in Information Technology (Gaming Development)
- ICTTEN313 Work on and Resolve Recurrent Network Faults
- ICT50220 Diploma of Information Technology (Advanced Networking and System Administration)
- ICT50220 Diploma of Information Technology (Database and Data Management)
- ICT50220 Diploma of Information Technology (Cloud Engineering and Telecommunications Network Engineering)
- 10656NAT Diploma of Enterprise Resource Planning
ICT Support Officer careers
An ICT Support Officer provides technical assistance to users by troubleshooting hardware, software, and network issues. You might work in businesses, government agencies, or IT service providers. ICT Support Officers install and configure systems, maintain IT infrastructure, and ensure networks operate efficiently. You’ll respond to technical queries, resolve system errors, and support users with IT-related concerns.
ICT Support Officers play a key role in maintaining IT functionality. You’ll need strong problem-solving skills and the ability to communicate technical information clearly. You’ll work closely with employees and IT teams to ensure smooth system performance. Attention to detail and adaptability are essential for managing technical challenges and keeping IT infrastructure secure and efficient.
