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Patient Services Assistant Courses in Melbourne

A Patient Services Assistant supports patients in healthcare facilities by assisting with their needs, providing care, and communicating effectively.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
      • ACT
      • VIC
      • QLD
      • TAS
      • WA
      • NT
      • SA
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Patient Services Assistant in Melbourne?

Get qualified to work as a Patient Services Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Patient Services Assistant generally earns $1,118 per week ($58,136 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working in this industry has increased in recent years. There are currently 12,400 people employed as a Patient Services Assistant in Australia compared to 11,200 five years ago. Patient Services Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If a career as a Patient Services Assistant interests you, consider enrolling in a Certificate II in Health Support Services. This course looks at transporting patients, complying with infection control procedures and recognising healthy body systems. A Certificate III in Health Services Assistance may also be a suitable qualification.

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Further reading

What can you do with a Certificate III in Health Services Assistance?

7th September 2021

How to start a career as a Personal Assistant

2nd December 2021

What can you do with a Certificate IV in Allied Health Assistance?

31st August 2021

Patient Services Assistant careers

If you’re interested in pursuing a rewarding career in the healthcare sector, exploring Patient Services Assistant courses in Melbourne is an excellent start. These courses are designed to equip you with the necessary skills and knowledge to assist health professionals and provide quality care to patients. In Melbourne, you’ll find a range of options tailored to various experience levels, making it easier for you to find the right fit for your career goals.

For beginners, several introductory Patient Services Assistant courses are available to help you kickstart your journey in the healthcare field. One of the most sought-after courses is the Certificate III in Health Services Assistance HLT33115. This course offers foundational training in providing care and support in health services, making it a popular choice among those new to the industry. Additionally, the Certificate III in Allied Health Assistance HLT33021 prepares learners to assist in various health settings, while the Certificate II in Health Support Services HLT23221 focuses on essential support services in a healthcare environment.

If you already have experience or qualifications, you might consider advancing your skills further with the Certificate IV in Preparation for Health and Nursing Studies 52895WA. This advanced course is particularly beneficial for those looking to take on more responsibilities in healthcare settings or aiming for further studies in health and nursing. By enrolling in this programme, you will deepen your understanding of patient care and prepare yourself for more specialised roles.

Melbourne is home to several reputable training providers that are recognised and comply with industry standards, ensuring that you receive quality education. Each of these Patient Services Assistant courses in Melbourne not only focuses on practical skills but also emphasises the importance of empathy and communication in patient care. Whether you are starting fresh or building upon your existing skills, you are sure to find a course that meets your needs.

As you explore various options, consider the flexibility and support offered by training providers in the Melbourne area. Enrolling in Patient Services Assistant courses in Melbourne can significantly enhance your career prospects in the healthcare industry. Don’t hesitate to dive into the various course offerings available and find the perfect fit for your future in health care.