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Retail Assistant Courses in Melbourne

A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.

    • 0.087 AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

      Explore all careers
  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Retail Assistant in Melbourne?

Get qualified to work as a Retail Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Melbourne

The following providers offer Retail Assistant courses in Melbourne, Victoria.
TAFE NSW
90003
6
Workplace Training Strategies
21859
2
GEM College of International Business
0366
1
Vocational Training Services
51843
2
Institute of Research and Learning
6235
1
Alffie
41206
1
Learning Sphere
91718
1
MADEC
3957
2
College Australia
31222
2
Australian Training Plus
91434
1
ETC Training Solutions
6998
2
Regional Training Services Qld
40702
2
ARC Training
91007
1
VERTO
6971
3
SWC Training
4567
1
Dynamic Learning Services
40467
1
Australian College of Training
51269
2
North East Vocational College
40222
1
Sureway
91058
1
Training Institute Australasia
52612
2
Australian Salesmasters Training
6854
2
HITsa Training and Employment
40200
1
Key Institute
20855
1
Tubal
51679
2
OCTEC Limited
90142
1
Spectra Training
21356
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
2
North Metropolitan TAFE
52786
1
Careers Training Centre
40557
1
South Regional TAFE
52790
2
Cire Services
4150
1
Foundation Learning Centre
3977
1
Casey College of Beauty Therapy
22236
1
Melbourne College of Hair and Beauty
21943
1
Gold Coast Beauty College
40816
1
Accend Education Group
21851
2
Gold Coast Training College
40816
1
Australian Institute of Education and Training
121314
3
Marjorie Milner College
3930
1
Flowers to Impress
46077
1
The College of Health and Fitness
30798
2
IVET Institute
40548
1
Murray ACE Training Solutions
3776
1
Advance Community College
4016
2
Simple Solutions Training Services
45716
1

Common questions

In Australia, a full time Retail Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a decrease in employment numbers in recent years. There are currently 474,000 people employed as a Retail Assistant in Australia compared to 519,600 five years ago. Retail Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Retail Assistant, consider enrolling in a Certificate II in Retail. You’ll develop a range of skills required in a retail environment such as communication, personal presentation and responding to security risks. You could also specialise your skills with a Certificate II in Retail Services (Food Speciality) or a Certificate II in Retail Cosmetics.

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Further reading

Most popular retail courses

21st July 2022

What can you do with a Certificate III in Retail?

13th October 2020

How to start a career as a Personal Assistant

2nd December 2021

All retail assistant courses

Retail Assistant careers

For individuals looking to embark on a career in retail, the variety of Retail Assistant courses in Melbourne offers a comprehensive path to success. With 50 courses available, learners can choose from reputable training providers like Chisholm Institute and Swinburne University of Technology. These institutions provide industry-recognised qualifications that prepare students for the dynamic retail sector in Melbourne's bustling shopping districts.

Completing a Retail Assistant course not only equips students with essential skills but also opens doors to various career opportunities. Graduates can consider roles such as a Customer Service Representative or a Retail Team Leader. Additionally, advancing in this field may lead to sought-after positions such as a Store Manager or even a regional role as a Regional Manager.

Melbourne is home to several renowned providers that deliver high-quality training. Notable options include The Pharmacy Guild of Australia and Melbourne Polytechnic, among others. Whether interested in a Certificate II in Retail Services or a Certificate IV in Floristry through MMCollege, students will find a course to suit their career aspirations.

Considering the various facets of retail, learners may also explore linked fields of study, such as Retail courses or more specialised Retail Operations courses. By broadening their knowledge and skills in these areas, students can enhance their employability and stand out in an increasingly competitive job market.

As Melbourne continues to thrive as a retail destination, the demand for well-trained professionals in the industry remains high. Enrolling in one of the Retail Assistant courses in Melbourne is a strategic move for those looking to secure positions such as a Retail Supervisor or Retail Manager. With the right qualifications, you can be well on your way to a successful career in the vibrant Melbourne retail scene.