Courses for beginners
There are 3 courses available in Mackay Queensland for beginner learners with no prior experience or qualifications.
Recommended
SIR30216
Certificate III in Retail
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
52878WA
Certificate I in Leadership
Online
6 months
$71
- There are no mandated entry requirements.
South Metropolitan TAFE
52879WA
Certificate II in Leadership
On Campus, Online
6 - 9 months
$86 - $2,200
- There are no mandated entry requirements.
Courses for experienced learners
There are 3 courses available in Mackay Queensland for experienced learners with prior experience or qualifications.
BSB40120
Certificate IV in Business (Leadership)
Online
15 months
$4,000
- There are no mandated entry requirements.
Australian College
SIR50116
Diploma of Retail Leadership
Blended, Traineeship
12 - 18 months
$4,250 - $4,500
- There are no mandated entry requirements.
SIR40316
Certificate IV in Retail Management
Blended, Online, Traineeship
4 - 24 months
$0 - $5,500
- Completed Certificate III in Retail or equivalent qualifications OR
- Evidence of relevant skills, knowledge and employment experience
+ 5 more
Key questions
How can I become a retail team leader?
To become a retail team leader in Mackay, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Mackay?
You can train to become a retail team leader by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Mackay area that provide retail team leader training. The closest campus is 29km away from the center of Mackay. You can also study a retail team leader course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the retail team leader sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Avg yearly income
$62,400
Skill level
Beginner
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Avg yearly income
$78,000
Skill level
Advanced
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Avg yearly income
$54,600
Skill level
Beginner
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Avg yearly income
$72,800
Skill level
Beginner
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Avg yearly income
$55,016
Skill level
Beginner
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Avg yearly income
$104,000
Skill level
Advanced
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Avg yearly income
$93,600
Skill level
Advanced
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Avg yearly income
$101,400
Skill level
Advanced
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Avg yearly income
$124,800
Skill level
Advanced
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Avg yearly income
$112,996
Skill level
Advanced
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Avg yearly income
$72,488
Skill level
Advanced
More about retail team leader courses in Mackay
If you're looking to advance your career in the retail industry, taking Retail Team Leader courses in Mackay is an excellent step forward. Whether you're aiming for a managerial role or simply wish to improve your skills, the courses available in Mackay are tailored to meet the demands of the dynamic retail environment. Engaging with these courses will not only enhance your knowledge but also provide you with the confidence to lead successful retail teams effectively.
The courses listed on this platform cover a broad range of essential topics that retail team leaders should master, including effective communication, team leadership, and operational strategies. To explore these offerings further, check out the [Retail courses](https://www.courses.com.au/retail) we provide. Each course is delivered by credible training providers in Mackay, ensuring you receive quality education that’s recognised within the industry. With such support, you can thrive in your retail career.
Being situated in Mackay, a vibrant regional city, means that you have access to not only great courses but also a burgeoning retail sector. From local boutiques to larger chains, the skills acquired through Retail Team Leader courses can prepare you for various roles within these establishments. Moreover, understanding the specifics of [Retail Operations](https://www.courses.com.au/retail/retail-operations/mackay) can further equip you for success as you learn about the intricacies of retail management and customer engagement.
Enrolling in Retail Team Leader courses in Mackay not only prepares you for immediate managerial roles but also paves the way for future career advancement. You'll develop critical skills that appeal to employers, enhancing your employability in the competitive labour market. Remember, leadership in retail is all about inspiring those around you, and with the right training, you can motivate your team to excel in customer service and sales.
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
