Parramatta Community College

Office Admin

Planning to move into an office admin role or already working in a similar area? Make a difference in your role by learning how to deliver a premium level of customer service, organise schedules, use digital technology in the work place and communication skills.

There’s a real need in the work force for the right people with this particular skill set. So if you have the desire to work in administration or advance your admin career, then this micro credential course is absolutely ideal. Once you have completed this short course, you many choose to further your knowledge and skills and enroll in the BSB30120 Certificate III in Business (Business Administration) or BSB30120 Certificate III in Business (Medical Administration) with credit transfers for completed competencies.

The BSB30120 Certificate III in Business (Business Administration) equips you with the knowledge and skills to succeed in any administrative role. This business admin course could lead you to a rewarding career as a receptionist, payroll officer, senior administration officer, or records clerk. The BSB30120 Certificate III in Business (Medical Administration) equips you with the knowledge and skills to succeed in a variety of healthcare workplaces such as hospitals, GP offices, clinics, and medical centres. This medical admin course could lead you to a career as a physician’s secretary, a waiting room receptionist, a records clerk in a hospital, or an accounts clerk in a clinic.

This course includes the following units of competency:

• BSBTEC202 Use digital technologies to communicate in a work environment
• BSBCMM211 Apply communication skills
• BSBOPS304 Deliver and monitor a service to customers
• BSBOPS303 Organise schedules