The Service Design: Foundations course offers a comprehensive introduction to service design concepts, frameworks, and tools, suitable for professionals from various fields such as graphic design, industrial design, business analysis, or product management. Students will learn the principles of service design and design thinking, explore problem spaces, and conduct service design research. They will translate user research into insights, viewing services from the customer's perspective. The course culminates in a portfolio project where students showcase their approach and solutions to a service design challenge.
VET courses are designed with industry feedback which ensures your qualification meets current job market demands and aligns with the latest industry standards.
Entry requirements for the Service Design: Foundations vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Service Design: Foundations will prepare you for the following roles.
A Service Designer creates and optimises services to improve user experience and business outcomes. You might work in various industries, collabora...
A UX Designer is responsible for the overall user experience of a product or service. You’ll make sure customers have a positive experience using a...
A Design Strategist develops and implements design strategies to meet business goals and enhance user experiences. You might work in design firms,...
Product Managers develop new products and manage the product lifecycle from concept to sales. They carry out market research, develop product conce...
An Operations Manager coordinates the daily running of a business or organisation. You might oversee activities such as staff recruitment and train...
A Customer Experience Manager enhances the overall experience customers have with a company. You might work in a variety of industries, from retail...
Compare all providers for the Service Design: Foundations available in your area to find the right fit for you.
