Parramatta Community College
Small Business Office Skills
Nationally Recognised Vocational Education and Training (VET)Does your business need an office skills boost? This course is for you - Work smarter not harder!
Parramatta Community College has developed a customised short course to improve your office efficiency. The Small Business Office Skills units are specially designed for a small, growing business to enhance time management and refine the necessary skills to help you build your business empire.
Don’t waste time in the office—time is better spent growing your business with the skills and knowledge that make life less stressful. This course will help you free up time by running your business like a well-oiled machine.
Small Business Office Skills includes units that will build your confidence as you implement your training directly into your business in real-time. The course may be delivered via Zoom in your own office or home, with two evening sessions per week or one full-day session per week over 10 weeks.
Units of Competency:
- BSBOPS304 Deliver and monitor a service to customers
- BSBOPS305 Process customer complaints
- BSBPEF202 Plan and apply time management
- BSBTEC302 Design and provide spreadsheets (Excel Intermediate)
- BSBOPS303 Organise schedules
- BSBXCM501 Lead communication in the workplace
- SIRXMKT006 Develop a social media strategy
Delivery mode
Parramatta Community College offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
- There are no mandated entry requirements.
Course fees
Career opportunities
The Small Business Office Skills will prepare you for the following role.
Small Business Owner
Small Businesses in Australia have under 20 staff, but more than 75% have less than 4 employees. These are known as micro-businesses. Small busines...
About Parramatta Community College
Since its establishment in 1986, Parramatta Community College has been at the heart of community education in the region. As a not-for-profit organisation driven by a social purpose, we aim to make a lasting impact by offering learning opportunities to individuals from all walks of life. We are a Registered Training Organisation (RTO 90276) and a proud member of Community Colleges Australia, committed to upholding the highest standards in adult education. Parramatta Community College continues to evolve to meet the changing needs of our learners. We take pride in being a place where lifelong learning is celebrated and where individuals can come together to grow, connect, and succeed.
