Lowood State High School

Certificate II in Retail

This course is appropriate for students who are interested in a career in retail. This course is the standard entry level where students learn how to provide product and service advice in a retail store, sell products and provide service, operate a register/terminal. Students will gain knowledge including the ability to sell, provide advice and recommend specialised products in stores, rotate and merchandise stock and other relevant skills.

This qualification provides the skills and knowledge for students to become competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals may work with some autonomy or in a team but usually under close supervision.