
Tubal
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET) The SIR20216 Certificate II in Retail Services provides the skills and knowledge for participants in job roles such as sales assistant, customer service assistant, checkout operator. Participants may work with some autonomy or in a team but usually under close supervision. This qualification is suitable for VET in Schools and Workplace Traineeships.Delivery mode
Tubal offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Traineeship
Work and gain real-world experience while earning a qualification.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...