
Be Trained by Barringtons
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)The Certificate II in Retail was designed to address foundational retail skills for existing and future industry employees. Throughout the course participants will apply retail operational tasks and provide initial customer service.
This involves providing preliminary advice to customers and functioning under supervision, as part of a retail team, recognising the limitations of your job role and referring customers to more senior staff when appropriate.
Delivery mode
Be Trained by Barringtons offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
- 40 Second Avenue, Blacktown
- 4 Owen Street, Port Macquarie
- 8 Tindale Street, Penrith
- 231-243 Anson Street, Orange
- 5 Lincoln Street, Charlestown
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Be Trained by Barringtons
Be Trained by Barringtons are approved by Training Services NSW under Smart and Skilled, a NSW Government initiative designed to help people access the education they need to find employment and become successful in their chosen profession.