Cornzal
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)Establish valuable skills and basic knowledge and gain hands-on experience with this entry-level qualification in retail services. You will become competent in a range of activities and skills within the retail sector.
You will learn how to engage customers and work effectively in a service environment, how to produce visual merchandise displays, organise and maintain the store environment, and advise on products and services.
This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Delivery mode
Cornzal offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
- Level 1, 433 Boundary St Spring Hill
- Level 1, 137 George Street, Beenleigh
- 4 Hill Street, Blackstone
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Cornzal
We excel at helping students find their future career. We have a wide range of programs and courses to help set you up for success.
For over 20 years Cornzal has provided high quality and cost-effective training solutions with a difference across Retail, Hospitality and Business, with new qualifications in Healthcare and other industries coming soon. Our mission is to ready our students for success and set them on their career path with industry-ready qualifications. At Cornzal, you’ll graduate with in-demand and industry-leading skills and knowledge.
