BSI Learning
Certificate III in Retail
Nationally Recognised Vocational Education and Training (VET)This qualification is for people wanting to work in the retail industry and/or to recognise the skills and knowledge acquired on the job for those who are employed in a retail role. It provides a pathway to work in a diverse range of retail settings including speciality retails, supermarkets, department stores and quick service restaurants.
The qualification reflects the role of individuals who have the primary responsibility of engaging the retail customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required and work with some independence under limited supervision. Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant.
Delivery mode
BSI Learning offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- Level 7, 14 Martin Place Sydney
- Unit 2C, 32 Logan Road Woolloongabba
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Retail will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Pharmacy Sales Assistant
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Bicycle Sales Assistant
A Bicycle Sales Assistant sells bikes and bike products to customers in a retail environment. You might work in a specialty bicycle store or in a l...
Retail Supervisor
A Retail Supervisor manages a team of staff working in a retail store. You might supervise workers in a particular department or be in charge of a...
About BSI Learning
BSI Learning is committed to delivering a learning experience that produces beneficial change for both your people and your organisation. By doing this, we ensure that the training we design and deliver is both appropriate and specific. We aim to develop programs that have measurable effects, not only on your people and their performance but on the bottom line results of the company.
