Wesley Vocational Institute
Certificate III in Retail
Nationally Recognised Vocational Education and Training (VET)This training course reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.
Delivery mode
Wesley Vocational Institute offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- 40 Stewart Street, Ermington
- 15 Denison Street, Newcastle West
- 4/66 Clarence Street, Port Macquarie
- Level 2, 65-67 Burelli Street, Wollongong
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Retail will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Pharmacy Sales Assistant
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Bicycle Sales Assistant
A Bicycle Sales Assistant sells bikes and bike products to customers in a retail environment. You might work in a specialty bicycle store or in a l...
Retail Supervisor
A Retail Supervisor manages a team of staff working in a retail store. You might supervise workers in a particular department or be in charge of a...
About Wesley Vocational Institute
Wesley Vocational Institute (RTO Code 90091) develops and delivers training programs to support the community services industry. The process we follow is one of close consultation with individuals, organisations and community groups to prepare our learners to be workplace ready.
