River Oak College
Certificate IV in Business (Operations)
Nationally Recognised Vocational Education and Training (VET)The BSB40120 Certificate IV in Business (Operations) equips learners with the skills to manage and improve day-to-day business functions. This qualification develops capabilities in operational planning, resource coordination, compliance, and process improvement—ensuring graduates can contribute to business efficiency and success. It is ideal for operations officers, business coordinators, or professionals looking to strengthen their ability to oversee and enhance workplace activities across a range of industries.
At River Oak College, our courses reflect the demands of today’s dynamic business environment, preparing graduates to streamline operations, support organisational goals, and drive performance.
You’ll learn specialised operational and business skills, including:
- Coordinating and monitoring business operations and resources
- Developing and implementing workplace policies and procedures
- Managing risks, compliance, and continuous improvement initiatives
- Supporting workplace sustainability and efficiency practices
- Leading communication and collaboration across teams
- Applying problem-solving and critical thinking to operational challenges
Delivery mode
River Oak College offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Delivery Mode: 12 x one-on-one session with your Trainer and Assessor
Estimated Hours per Week: 10-15 hours
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Fee-for-Service: $3,495
Career opportunities
The Certificate IV in Business (Operations) will prepare you for the following roles.
Office Manager
Office Managers oversee the operations of the office and administrative support team. They are usually in charge of the organisation’s clerks, rece...
Supervisor
Supervisors lead teams of workers and manage small work and service areas — supervising people on the job and ensuring that production and service...
Team Leader
Team Leaders manage small work teams and generally work alongside their subordinates. They are employed by factories, manufacturing plants, constru...
Business Support Officer
A Business Support Officer provides corporate administrative assistance within an organisation. You might work for a particular department or be in...
Operations Officer
An Operations Officer is essential for maintaining efficient organisational processes across various sectors. Key responsibilities include coordina...
Operations Specialist
An Operations Specialist coordinates the daily operations of a business or organisation. You’ll ensure systems and procedures are operating effecti...
Operations Analyst
An Operations Analyst evaluates and improves business processes to enhance efficiency and productivity. You might work in various industries, analy...
Project Coordinator
Project Coordinators are a critical member of the project team, keeping everyone focused on their targets, deadlines, and budget constraints. They...
About River Oak College
At River Oak College, we believe education should work for the learner, not the other way around. Our focus is on creating flexible, nationally recognised training that fits around busy lives and delivers skills that make a real difference in careers and communities.
You are in expert hands. Our leadership team brings together more than 30 years of experience in education, training, and compliance. Collectively, we have supported over 3,000 learners, led award-winning training programs, and built respected RTOs from the ground up.