Brisbane Business and Hospitality Training
Certificate IV in Retail Management
Nationally Recognised Vocational Education and Training (VET)In the Certificate IV in Retail Management, you will gain a comprehensive understanding of the core principles and practices that drive successful retail operations. Through a series of engaging modules, you will learn to master the art of exceptional customer service, honing your skills in handling inquiries, managing complaints, and creating positive shopping experiences. The course will empower you with the knowledge needed to optimise store layouts, manage inventory effectively, and implement impactful merchandising strategies that attract and engage customers.
Delivery mode
Brisbane Business and Hospitality Training offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
- Unit 10, 17-19, University Drive, Meadowbrook
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate IV in Retail Management will prepare you for the following roles.
Store Manager
A Store Manager takes care of the overall operations of a retail shop or store. You’ll manage staff, set sales targets and oversee the store’s fina...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Department Manager
A Department Manager oversees the daily operations of a section of a retail store. You might set sales targets, check financial progress and provid...
Retail Manager
A Retail Manager oversees the daily running of a retail store. You’ll supervise staff, set sales goals and manage budgets. Retail Managers ensure s...
Area Manager
An Area Manager oversees operations in a particular geographic area of a business. You might lead a team across several stores or branches and ensu...
Buyer
A Buyer coordinates the purchase of goods to be sold in a retail store. You might find stock, make decisions about item quantities and negotiate sa...
Cluster Manager
A Cluster Manager coordinates daily activities for a particular group of stores or businesses. You might manage teams across a geographic area or c...
Fashion Consultant
A Fashion Consultant helps clients enhance their personal style and wardrobe. You might work in retail stores, fashion boutiques, or independently,...
About Brisbane Business and Hospitality Training
Brisbane Business & Hospitality Training is a Registered Training Organisation (RTO 31983) delivering a wide range of training courses throughout metropolitan and regional Queensland. We deliver both nationally recognised and non accredited course by our team of professional trainers and assessors.
