How do I become an Airline Customer Service Agent in Rockingham?
Get qualified to work as an Airline Customer Service Agent with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Rockingham
The following providers offer Airline Customer Service Agent courses in Rockingham, Western Australia.
Common questions
In Australia, a full time Airline Customer Service Agent generally earns $1,150 per week ($59,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been stable employment numbers in this industry over the last five years. There are currently 23,600 people working in this area in Australia and many of them specialise as an Airline Customer Service Agent. Airline Customer Service Agents may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Travel is a great qualification if you’re planning a career as an Airline Customer Service Agent. This course will give you the skills to sell a range of tourism products and services. You’ll cover topics including providing advice on travel destinations, preparing quotes, making bookings and processing travel documents.
Related career opportunities
Browse occupations related to Airline Customer Service Agent
Further reading
Career spotlight: Hospitality professionals
17th September 2019
How to start a career as a Personal Assistant
2nd December 2021Airline Customer Service Agent careers
Are you looking to kickstart your career in the aviation industry? The Airline Customer Service Agent courses in Rockingham are designed for those who aspire to work as customer-facing professionals in the airline sector. These courses provide a comprehensive introduction to the skills needed for this exciting role, focusing on customer service excellence and operational knowledge required in ground operations. With institutions like South Metropolitan TAFE offering these programs locally, aspiring agents can gain the expertise they need to excel in this dynamic field.
In Rockingham, there are two excellent beginner courses available for those with no prior experience: the Certificate III in Travel (SIT30222) and the Certificate III in Aviation (Ground Operations and Service) (AVI30319). Both of these qualifications equip students with foundational knowledge and practical skills that are essential for a successful career as an Airline Customer Service Agent. Whether you’re handling ticket bookings or assisting passengers with queries, these courses will set you on the right path.
Exploring related career options can also be beneficial once you complete your training. You might find roles such as a Travel Agency Manager, Travel Consultant, or even a Reservations Agent appealing. Each of these positions requires a solid understanding of customer service principles, making your training in Airline Customer Service invaluable. Additionally, the knowledge gained through these courses can lead you to managerial opportunities, including roles like Tour Operations Manager and Reservations Manager.
Getting started is simple, and the vibrant community of Rockingham makes it an ideal location for your studies. Engaging with local training providers and immersing yourself in the aviation sector will maximise your chances of landing your dream job. Explore the Airline Customer Service Agent courses in Rockingham today and take the first step towards an exciting career in the airlines. With a growing demand for skilled professionals, your future in aviation awaits!