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Cloud Support Technician Courses in Mackay

A Cloud Support Technician helps manage cloud-based systems, ensuring they run smoothly and efficiently for users and businesses.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Cloud Support Technician in Mackay?

Get qualified to work as a Cloud Support Technician with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

To become a Cloud Support Technician, consider enrolling in the Certificate III or IV in Information Technology, with a focus on cloud computing. You will learn to manage cloud-based systems, troubleshoot technical issues, and provide IT support. Upon completion, you will have the practical skills required to work with cloud technologies.

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In Australia, a full time Cloud Support Technician generally earns $1,700 per week ($88,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The demand for Cloud Support Technicians in Australia is strong and expected to grow. The IT sector is one of the fastest growing sectors in , with increasing demand for skilled professionals in cloud computing.

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Further reading

Career Spotlight: Computer Network Professionals

26th November 2019

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Cloud Support Technician careers

For those looking to embark on a career as a Cloud Support Technician, the offerings in Mackay are exceptional. With a selection of Cloud Support Technician courses in Mackay, individuals can choose from beginner courses aimed at providing essential skills, or advanced courses for those with prior experience. Beginner learners can start with the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120 or the Certificate III in Information Technology (Basic Cloud Computing) ICT30120. Both options are designed to set a solid foundation in IT and cloud technology.

For experienced professionals, Mackay features three advanced courses that cater to those ready to enhance their expertise. The Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Cloud Computing) ICT40120 offer specialised knowledge in systems support and cloud technologies. For those aiming for the highest tier, the Diploma of Information Technology (Advanced Networking and Cloud Engineering) ICT50220 is an outstanding choice that prepares learners for complex networking and engineering roles within cloud environments.

Enrolling in these Cloud Support Technician courses in Mackay not only equips individuals with technical know-how but also prepares them for a variety of job roles in the IT sector. Graduates can pursue careers as an IT Support Officer, providing troubleshooting and guidance to clients, or as an ICT Support Engineer, focusing on more technical solutions. With the robust demand for IT professionals in Mackay, the skills gained from these courses lead to numerous opportunities.

Beyond direct roles, the knowledge acquired can be advantageous for those aspiring to become an IT Specialist, or even a Service Desk Analyst, roles that require a solid understanding of both technology and customer service. The versatility of a Cloud Support Technician's skills likewise opens doors to positions like a QA Tester or Software Tester, making it one of the most relevant qualifications in today's digital landscape.

In conclusion, pursuing Cloud Support Technician courses in Mackay is a strategic choice for anyone aiming to thrive in the rapidly evolving IT sector. Whether starting new or looking to enhance existing skills, Mackay’s training opportunities provide invaluable pathways into the technology field. With professional roles like Systems Administrator and IT Manager just a course away, learners are encouraged to seize this opportunity and embark on a fulfilling career in cloud technology.