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ICT Support Engineer Courses

An ICT Support Engineer ensures an organisation's IT infrastructure runs smoothly by diagnosing and resolving issues, configuring systems, and providing training to staff.

    • AI Exposure: Not Rated

      AI Occupational Exposure score unavailable For more insight, research the specific tasks and skills required for the role.

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  • AI Occupational Exposure score unavailable For more insight, research the specific tasks and skills required for the role.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become an ICT Support Engineer?

Get qualified to work as an ICT Support Engineer with a course recognised across Australia. Speak to a training provider to learn more.

Further reading

How to get started in Information and Communications Technology (ICT)

26th September 2019

What can you do with a Certificate IV in Information Technology?

17th February 2021

Career Spotlight: Computer Network Professionals

26th November 2019

ICT Support Engineer careers

An ICT Support Engineer ensures the smooth operation of an organisation's IT infrastructure by providing technical support and troubleshooting services. Their duties include diagnosing and resolving hardware and software issues, installing and configuring systems, and maintaining network connectivity.

ICT Support Engineers document technical procedures, assist in system upgrades, and may provide training to staff on software applications. Strong problem-solving skills, effective communication, and a solid understanding of various IT systems are essential for success in this role.