
Courses for beginners
There are 2 courses available in Richmond New South Wales for beginner learners with no prior experience or qualifications.
Certificate III in Retail
- There are no mandated entry requirements.








Certificate III in Business
- There are no mandated entry requirements.





Courses for experienced learners
There are no courses available in Richmond New South Wales for experienced learners with prior experience or qualifications.
Key questions
How can I become a e‑commerce assistant?
To become a e‑commerce assistant in Richmond, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Richmond?
You can train to become a e‑commerce assistant by completing a qualification with Academy Green Learning or Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Richmond area that provide e‑commerce assistant training. The closest campus is 14km away from the center of Richmond. You can also study a e‑commerce assistant course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the e‑commerce assistant sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
More about e‑commerce assistant courses in Richmond
If you're looking to kick-start your career in the bustling e-commerce industry, exploring the E-commerce Assistant courses in Richmond is an excellent first step. With two beginner courses available, you can gain essential skills without the need for prior experience or qualifications. The Certificate III in Business BSB30120 and the Certificate III in Retail SIR30216 are tailored to equip you with practical knowledge that is highly valued in today's digital marketplace.
Richmond, located in the heart of New South Wales, provides a vibrant environment for aspiring e-commerce professionals. As an E-commerce Assistant, you will be involved in various aspects of online retail, making it a rewarding job role that is well-connected to other career paths. For example, skills gained in this field are also beneficial if you wish to advance to positions such as a Customer Service Representative, Retail Assistant, or even a Store Manager. Each of these pathways offers unique opportunities for growth and development.
Moreover, the E-commerce Assistant role offers valuable insights into broader categories, including Retail courses and Retail Operations. Enhancing your qualifications in these areas can significantly boost your employability in Richmond's competitive job market. The training providers offering these courses are all reputable Registered Training Organisations (RTOs), ensuring quality education that aligns with industry standards.
In addition to the core skills learned through E-commerce Assistant courses in Richmond, you may also find it beneficial to explore additional career opportunities. Roles such as Retail Team Leader, Cashier, or Department Manager complement your e-commerce training well. Equip yourself with the tools and knowledge necessary to step confidently into the thriving e-commerce landscape and embark on a rewarding career today!
Further reading


Adapting to Change: AI and the Future of Jobs in Australia
19th August 2025