This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersHow do I become a Receptionist?
Get qualified to work as a Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Receptionist
Common questions
In Australia, a full time Receptionist generally earns $1,049 per week ($54,548 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.
Courses.com.au Team
There are currently 181,800 Receptionists employed in Australia right now and this job role grew very strongly over the last 5 years. Receptionists work in all industries and employment sectors — from small business through to large corporations.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Get started as an Receptionist with the Certificate III in Business Administration (keyboarding and basic admin skills) or the Certificate IV in Business (communication and writing skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.
Courses.com.au Team
Further reading
How to start a career as a Personal Assistant
2nd December 2021
How to start a career as a Legal Secretary
19th April 2021All receptionist courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- BSBTEC303 Create Electronic Presentations
- BSB30912 Certificate III in Business Administration (Education)
- BSB10120 Certificate I in Workplace Skills
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- BSB31115 Certificate III in Business Administration (Medical)
- 11039NAT Certificate II in Career Preparation
- 22646VIC Certificate IV in EAL (Further Study)
- BSB10112 Certificate I in Business
- 22480VIC Certificate II in Small Business (Operations/Innovation)
- BSB20115 Certificate II in Business
- Undergraduate Certificate in Business
- BSB20120 Certificate II in Workplace Skills (Business Administration)
- ICT10115 Certificate I in Information, Digital Media and Technology
- 10985NAT Certificate II in Routine English for Speakers of Other Languages
- TLIE2007 Use communications systems
- 22629VIC Certificate II in Small Business Operations and Innovation
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- SHB20216 Certificate II in Salon Assistant
- 11224NAT Certificate III in Pathways to Further Study
- BSB30415 Certificate III in Business Administration
- BSB30120 Certificate III in Business (Records and Information Management)
- BSBWRT311 Write simple documents
- ICT20120 Certificate II in Applied Digital Technologies
- PSP30122 Certificate III in Government
- Associate Degree in Resort and Hotel Management
- BSBOPS305 Process Customer Complaints
- BSB30412 Certificate III in Business Administration
- CPPSS00076 Administration Management/Office Support
Receptionist careers
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They maintain the presentation and cleanliness of the front reception area and keep waiting areas stocked with magazines and coffee.
As a Receptionist you could be answering the phone and directing calls, responding to email enquiries, taking bookings and appointments, or supporting the admin team with word processing and data entry tasks. From time-to-time you’ll be dealing with customer complaints and providing information about company products and services.
