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Receptionist Courses in Queensland

A Receptionist manages the front desk, greets visitors, answers calls, handles emails, takes bookings, supports admin, and maintains reception cleanliness.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Receptionist in Queensland?

Get qualified to work as a Receptionist with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Receptionist generally earns $1,049 per week ($54,548 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.

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There are currently 181,800 Receptionists employed in Australia right now and this job role grew very strongly over the last 5 years. Receptionists work in all industries and employment sectors — from small business through to large corporations.

Source: Australian Government Labour Market Insights

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Get started as an Receptionist with the Certificate III in Business Administration (keyboarding and basic admin skills) or the Certificate IV in Business (communication and writing skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

How to start a career as a Personal Assistant

2nd December 2021

How to start a career as a Legal Secretary

19th April 2021

All receptionist courses

Receptionist careers

If you are looking to embark on a rewarding career as a receptionist, then exploring the diverse range of Receptionist courses in Queensland is a perfect start. The state offers a variety of courses tailored for beginners, ensuring that you can enter the workforce with confidence and the relevant skills. By enrolling in programs such as the Certificate III in Business BSB30120 or the Certificate III in Business (Administration) BSB30120, you will acquire essential knowledge that serves as a strong foundation for your reception career.

Available across Queensland, our selection of 28 beginner courses is designed to cater to various interests and career paths. Courses such as the Certificate II in Applied Digital Technologies ICT20120 and the Certificate II in Workplace Skills BSB20120 provide vital tech and organisational skills required in today's fast-paced business environment. Engaging with these courses can significantly enhance your employability by developing the competencies sought after by employers in Queensland.

Several reputable training providers in Queensland, such as AUIT and LSHS, offer comprehensive training aimed at nurturing the next generation of administrative professionals. The hands-on experience provided by these organisations ensures that you not only learn the theories behind effective reception skills but also apply them in real-world scenarios, thus setting you up for a successful career. Courses like the Certificate III in Business Administration BSB30415 can help you land job roles that lie close to your career aspirations.

Moreover, other invaluable courses such as Cyber Security Awareness Skill Set BSBSS00094 and the Certificate I in Access to Vocational Pathways (Customer Service Skill Set) FSK10119 enhance your skills and readiness for a variety of roles linked to the receptionist field. Whether you aim to work in small offices or large corporate environments, these courses will equip you with transferable skills that are essential in today's interconnected world.

Engaging in Receptionist courses in Queensland not only advances your professional development but also connects you to various facets of the business world, including Business courses and Business Administration courses. By securing your training through respected providers such as Pro Leaders and EET, you invest in a brighter future with limitless opportunities. Don't miss out on the chance to build a successful career in administration and reception; take the first step by exploring the courses today!