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Receptionist Courses in Townsville

A Receptionist manages the front desk, greets visitors, answers calls, handles emails, takes bookings, supports admin, and maintains reception cleanliness.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

      Explore all careers
  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Receptionist in Townsville?

Get qualified to work as a Receptionist with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Townsville

The following providers offer Receptionist courses in Townsville, Queensland.
Upskilled
40374
2
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Work Savvy
91778
1
Kangan Institute
3077
1
South Regional TAFE
52790
2
Skillinvest
4192
1
The Barber Academy
41209
1
Murray ACE Training Solutions
3776
1
The Centre of Excellence
3687
1
Ardor College
31811
1
Motor Traders Association of NSW
90402
1
Australian Training Plus
91434
1
Global Fitness Institute
21793
1
Learning Sphere
91718
1
Interskills Training
6653
1
College Australia
31222
1
Designer Life
32502
2
Australian College of Skills & Education
45310
2
METS Training Services
91018
1
Australian College of Higher Studies
90924
1
Axial Training
2437
1
Key Institute
20855
2
Sureway
91058
2
ABS Institute of Management
51804
1
Australian College of Training
51269
1
TAFE Queensland
0275
2
JSW Training & Community Services
0305
1
Vocational Training Services
51843
2
Tubal
51679
1
OCTEC Limited
90142
1
Bamara Training
4011
2
Australian Work Skill
45925
1
Kensington International College
45581
1
Axial International College
2437
1
National Skills
45438
1
Alffie
41206
1
IPS Institute
32186
1
Macarthur Community College
6860
1
Nepean Community College
1223
1
Health Science Hub
52806
1
North Regional TAFE
52788
1
Spencer College
31809
1
Australian Academy of Advanced Skills
45240
1
Gold Training
40515
1

Common questions

In Australia, a full time Receptionist generally earns $1,049 per week ($54,548 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.

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There are currently 181,800 Receptionists employed in Australia right now and this job role grew very strongly over the last 5 years. Receptionists work in all industries and employment sectors — from small business through to large corporations.

Source: Australian Government Labour Market Insights

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Get started as an Receptionist with the Certificate III in Business Administration (keyboarding and basic admin skills) or the Certificate IV in Business (communication and writing skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

How to start a career as a Personal Assistant

2nd December 2021

How to start a career as a Legal Secretary

19th April 2021

All receptionist courses

Receptionist careers

If you're looking to embark on a rewarding career as a receptionist, the variety of receptionist courses in Townsville provides you with an excellent starting point. Townsville, known for its vibrant community and growing job market, offers a range of courses specifically designed for beginners. Whether you choose to pursue a Certificate III in Business or the comprehensive Certificate III in Business (Administration), these courses equip you with the essential skills needed for a successful reception career.

One of the most popular options is the Certificate II in Applied Digital Technologies, which helps develop your digital skills, critical for today’s office environments. Completing these receptionist courses in Townsville is an empowering step towards gaining qualifications that are recognised by employers. With 19 courses available, you're sure to find one that aligns with your interests and career goals.

Alongside these qualifications, it's important to consider the potential job roles you could pursue upon completion. Graduates often find opportunities as an Administrative Assistant or join roles such as Business Administrator, both of which are in demand in Townsville. As you develop your skills, you may even aspire to become an Executive Assistant or a Office Manager, bringing your career to new heights.

Each course offers specialised training that prepares you for various tasks associated with the receptionist role, such as managing calls, welcoming guests, and handling administrative duties. Consider also the Certificate II in Workplace Skills to bolster your abilities further. This foundational training can enhance your employability and set you up for future advancement within the administrative field.

As you explore your options through the receptionist courses in Townsville, you'll find a supportive learning environment that encourages personal and professional growth. Each course is delivered by reputable training providers, ensuring you're receiving quality education. With determination and the right training, a fulfilling career in one of the many receptionist roles available awaits you, such as a Operations Coordinator or even a Recruitment Manager. Start your journey today!