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Receptionist Courses in Mackay

A Receptionist manages the front desk, greets visitors, answers calls, handles emails, takes bookings, supports admin, and maintains reception cleanliness.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Receptionist in Mackay?

Get qualified to work as a Receptionist with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Mackay

The following providers offer Receptionist courses in Mackay, Queensland.
Upskilled
40374
2
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Work Savvy
91778
1
Kangan Institute
3077
1
South Regional TAFE
52790
2
Skillinvest
4192
1
The Barber Academy
41209
1
Murray ACE Training Solutions
3776
1
The Centre of Excellence
3687
1
Motor Traders Association of NSW
90402
1
Australian Training Plus
91434
1
Global Fitness Institute
21793
1
Learning Sphere
91718
1
Interskills Training
6653
1
College Australia
31222
1
Designer Life
32502
2
Australian College of Skills & Education
45310
2
METS Training Services
91018
1
Australian College of Higher Studies
90924
1
Axial Training
2437
1
Key Institute
20855
2
Sureway
91058
2
ABS Institute of Management
51804
1
Axiom College
40489
2
Australian College of Training
51269
1
JSW Training & Community Services
0305
1
Vocational Training Services
51843
2
Tubal
51679
1
OCTEC Limited
90142
1
Bamara Training
4011
2
Australian Work Skill
45925
1
Kensington International College
45581
1
Axial International College
2437
1
National Skills
45438
1
Alffie
41206
1
IPS Institute
32186
1
Macarthur Community College
6860
1
Nepean Community College
1223
1
Health Science Hub
52806
1
North Regional TAFE
52788
1
Spencer College
31809
1
TAFE Queensland
0275
1
Australian Academy of Advanced Skills
45240
1
Gold Training
40515
1

Common questions

In Australia, a full time Receptionist generally earns $1,049 per week ($54,548 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.

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There are currently 181,800 Receptionists employed in Australia right now and this job role grew very strongly over the last 5 years. Receptionists work in all industries and employment sectors — from small business through to large corporations.

Source: Australian Government Labour Market Insights

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Get started as an Receptionist with the Certificate III in Business Administration (keyboarding and basic admin skills) or the Certificate IV in Business (communication and writing skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

How to start a career as a Personal Assistant

2nd December 2021

How to start a career as a Legal Secretary

19th April 2021

All receptionist courses

Receptionist careers

If you are looking to begin a rewarding career as a receptionist, consider enrolling in one of the many Receptionist courses in Mackay. These courses are designed to equip you with the essential skills required for front-line roles in various industries. Local training providers such as ATTC and TAFE Queensland offer comprehensive training programs, including the Certificate III in Business. Studying in Mackay allows you to connect with the local community while gaining the qualifications needed to excel in this dynamic field.

Completing a Receptionist course can open doors to numerous job opportunities within Mackay and beyond. You may find yourself drawn to related roles such as an Administration Manager, Business Administrator, or an Executive Assistant. These positions not only offer growth potential but also provide the chance to utilise your administrative skills. As a trained receptionist, advancing to roles like Operations Coordinator or Office Manager can further enhance your career trajectory.

In Mackay, the demand for skilled receptionists continues to grow, driven by the region’s diverse economy. By pursuing Receptionist courses in Mackay, you position yourself effectively within the job market. Many graduates successfully transition into various roles, including Business Support Officer or Scheduler. This flexibility ensures that you can find a pathway that aligns with your interests and aspirations, all while benefiting from the excellent training available in your local area.