
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Receptionist manages the front desk, greets visitors, answers calls, handles emails, takes bookings, supports admin, and maintains reception cleanliness.
Get qualified to work as a Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Receptionist generally earns $1,049 per week ($54,548 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.
There are currently 181,800 Receptionists employed in Australia right now and this job role grew very strongly over the last 5 years. Receptionists work in all industries and employment sectors — from small business through to large corporations.
Source: Australian Government Labour Market Insights
Get started as an Receptionist with the Certificate III in Business Administration (keyboarding and basic admin skills) or the Certificate IV in Business (communication and writing skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.
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If you are considering a career as a receptionist, there are a variety of Receptionist courses in Brisbane designed to equip you with the essential skills and knowledge for the role. Brisbane, the capital city of Queensland, offers a range of training options through several accredited providers. Whether you're looking for comprehensive training in business administration or specialised courses in digital technologies, you are sure to find an opportunity that fits your career aspirations.
Various Registered Training Organisations (RTOs) in Brisbane offer structured courses to help you become proficient in receptionist duties. For instance, EDB Training provides a Certificate III in Business, which covers fundamental business practices and customer service techniques essential for any receptionist. Additionally, institutions like MIA and Pro Leaders offer specialised training which can greatly enhance your skills in communication and organisation.
Brisbane also hosts training providers such as LSHS who teach the Certificate II in Applied Digital Technologies, a vital course that prepares you for the digital demands of a receptionist role. For those interested in cybersecurity and its relevance to office environments, Comtech Training offers a Cyber Security Awareness Skill Set, ensuring you are well-versed in protecting sensitive information.
Attending any of the available Receptionist courses in Brisbane will not only enhance your qualifications but also expand your job prospects in various business sectors. Engaging with institutions such as GoTrain, who provide skills in effective communication systems, and ASMI, you’ll gain insights into industry standards and practices that will prepare you well for your future role. Discover the right course that aligns with your career goals and take the first step towards becoming a skilled receptionist in Brisbane.