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Receptionist Courses in Victoria

A Receptionist manages the front desk, greets visitors, answers calls, handles emails, takes bookings, supports admin, and maintains reception cleanliness.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Receptionist in Victoria?

Get qualified to work as a Receptionist with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Receptionist generally earns $1,049 per week ($54,548 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.

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There are currently 181,800 Receptionists employed in Australia right now and this job role grew very strongly over the last 5 years. Receptionists work in all industries and employment sectors — from small business through to large corporations.

Source: Australian Government Labour Market Insights

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Get started as an Receptionist with the Certificate III in Business Administration (keyboarding and basic admin skills) or the Certificate IV in Business (communication and writing skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

How to start a career as a Personal Assistant

2nd December 2021

How to start a career as a Legal Secretary

19th April 2021

All receptionist courses

Receptionist careers

If you're looking to start a rewarding career in the administration sector, exploring receptionist courses in Victoria is a fantastic first step. With a variety of options available, you can choose from 25 different courses designed for beginners with no prior experience. These courses equip you with essential skills in business administration, customer service, and digital technologies, paving the way for an exciting career as a receptionist or administrative assistant.

Among the most sought-after programs, the Certificate III in Business BSB30120 provides comprehensive training in office procedures and communications. This course, delivered by notable providers such as SIA, helps you gain a deeper understanding of the dynamic business environment in Victoria. The skills acquired from these courses are highly valued across various industries, ensuring you are well-prepared for employment.

Specialised courses such as the Certificate II in Applied Digital Technologies ICT20120, offered by RT Ringwood Training, focus on modern technological skills crucial for any receptionist. With businesses increasingly relying on digital systems, familiarity with these tools will enhance your employability and efficiency in the workplace. You’ll also find courses like the Certificate II in Business, important for building foundational skills in administration.

The Certificate II in Small Business Operations and Innovation, offered by Parade College, is another excellent option for those aiming to thrive in a busy reception environment. This course emphasises practical skills that can directly enhance client interactions and improve organisational tasks. Given Victoria's bustling economy, the knowledge obtained from these courses can lead to numerous career opportunities in various sectors such as healthcare, hospitality, and finance.

Enrolling in any of the receptionist courses in Victoria ensures you are learning from recognised training providers in the industry. With institutions like AIET and GoTrain offering specialised knowledge, you can be confident in the quality of your education. The vibrant local landscape of Victoria, paired with the skills gained from these courses, prepares you not just for a job, but for a fulfilling career in administration. Explore your options and start your journey today!