
Courses for beginners
There are 2 courses available in Townsville Queensland for beginner learners with no prior experience or qualifications.
Certificate III in Retail
- There are no mandated entry requirements.








Certificate III in Business
- There are no mandated entry requirements.





Courses for experienced learners
There are no courses available in Townsville Queensland for experienced learners with prior experience or qualifications.
Key questions
How can I become a e‑commerce assistant?
To become a e‑commerce assistant in Townsville, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Townsville?
You can train to become a e‑commerce assistant by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Townsville area that provide e‑commerce assistant training. The nearest campus is located right in the center of Townsville. You can also study a e‑commerce assistant course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the e‑commerce assistant sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
More about e‑commerce assistant courses in Townsville
If you are interested in pursuing a career as an E-commerce Assistant in Townsville, you can enhance your skills through several vocational training options available in the area. There are currently two E-commerce Assistant courses in Townsville designed for beginners, providing essential knowledge that can lead to exciting job opportunities. One of the popular choices is the Certificate III in Business BSB30120, delivered by Axial International College. This course equips you with foundational business skills vital for the fast-evolving e-commerce sector. Additionally, the Certificate III in Retail SIR30216 is another excellent programme for those looking to build a career in online retail.
Upon completing your E-commerce Assistant training, you may explore various career paths within the thriving retail industry in Townsville. Opportunities exist as a Customer Service Representative or as a Retail Assistant, where you will directly engage with customers and assist in their purchasing experiences. For those willing to progress further, roles such as Retail Team Leader, Store Manager, and Department Manager offer excellent advancement opportunities within the e-commerce landscape.
Townsville is a dynamic hub for retail and business, making it an ideal location to pursue your E-commerce Assistant courses. The training providers, such as Axial International College, ensure quality education tailored to local industry needs. With the skills gained from these E-commerce Assistant courses in Townsville, you'll be well-prepared for a rewarding career with potential job roles like Cashier, Retail Supervisor, and Retail Manager. Start your journey today and get ready to flourish in the exciting world of e-commerce.
Further reading


Adapting to Change: AI and the Future of Jobs in Australia
19th August 2025