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IT Support Officer Courses in Brisbane

An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.

How do I become an IT Support Officer in Brisbane?

Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Most popular information technology courses

10th July 2022

IT Support Officer careers

Considering a career as an IT Support Officer in Brisbane? You're in the right place! The vibrant city of Brisbane, with its growing technology sector, offers a range of specialised IT Support Officer courses in Brisbane designed to equip you with the essential skills needed for success. Whether you’re just starting out or looking to enhance your expertise, there are numerous options available that cater to both beginners and experienced professionals alike.

For newcomers to the field, there are five recommended beginner courses that can provide a solid foundation in IT support. One of the most sought-after options is the Certificate III in Information Technology ICT30120, which introduces students to various aspects of the IT environment. Other notable courses include the Certificate III in Information Technology (Basic Cyber Security Awareness) and the Entry to Tech Skill Set ICTSS00109, both of which focus on essential IT skills and cyber security awareness.

If you already possess some experience or qualifications in IT, you might want to explore the advanced offerings available. The city features four advanced courses, including the Certificate IV in Information Technology (Systems Administration Support) and the Certificate IV in Information Technology (Cyber Security). These qualifications are tailored to enhance your capabilities and prepare you for higher responsibility roles within the IT support sector. They provide the technical skills required to navigate the complexities of IT support in today’s fast-evolving digital landscape.

Whether you're after Information Technology courses or specifically focused IT Support courses, there’s something for everyone in Brisbane. Investing in your education through one of the IT Support Officer courses in Brisbane can lead to exciting career opportunities in this dynamic field. Start your journey today and unlock your potential in the bustling IT sector of Brisbane!