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IT Support Officer Courses in Canberra

An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.

How do I become an IT Support Officer in Canberra?

Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Canberra

The following providers offer IT Support Officer courses in Canberra, Australian Capital Territory.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
7
Academy IT
40358
2

Common questions

In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Most popular information technology courses

10th July 2022

All it support officer courses

IT Support Officer careers

If you're looking to kickstart your career as an IT Support Officer, numerous opportunities await you in Canberra, with a diverse range of IT Support Officer courses in Canberra. Whether you're a complete beginner or an experienced professional, there are courses tailored to meet your needs. For those new to the field, consider enrolling in the Certificate III in Information Technology ICT30120 or the Entry to Tech Skill Set ICTSS00109. These fundamental courses provide an excellent foundation in IT skills, preparing you for a rewarding career in technology.

For seasoned professionals, advanced IT Support Officer courses in Canberra are available to enhance your qualifications. The Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Cyber Security) ICT40120 are excellent picks for individuals looking to specialise in systems administration and cyber security, two vital components of the IT industry in Canberra and beyond.

Alongside your learning journey, you may also want to explore various job roles that align with your new qualifications. Positions such as a Help Desk Support or a Service Desk Analyst are excellent entry points into the IT industry. If you're considering a more advanced career path, roles like Systems Administrator or IT Manager may be appealing options following your completion of relevant courses.

Canberra’s vibrant tech scene continues to grow, making it a great place to learn and work in IT. With IT Support Officer courses in Canberra now available, don't hesitate to take the next step towards achieving your career goals. Equip yourself with the knowledge and skills needed to thrive in this dynamic field, whether it’s through introductory courses like the Cyber Security Threat Assessment and Risk Management Skill Set or advanced training options to further develop your expertise.