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IT Support Officer Courses in Gold Coast

An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.

How do I become an IT Support Officer in Gold Coast?

Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Most popular information technology courses

10th July 2022

IT Support Officer careers

If you are looking to pursue a career as an IT Support Officer in the beautiful Gold Coast, you are in the right place! There are a variety of IT Support Officer courses in Gold Coast that cater to both beginners and experienced learners. Whether you are just starting out or looking to enhance your skills, the Gold Coast has something for everyone in the thriving IT sector.

For beginners seeking to start their journey in IT, consider the Certificate III in Information Technology ICT30120 or the Certificate III in Information Technology (Basic Cyber Security Awareness). These courses provide foundational skills essential for today's IT professionals. Don’t forget the Entry to Tech Skill Set ICTSS00109, which is designed specifically for individuals with little or no prior experience. With these courses, you'll have a solid grounding to kick-start your career!

If you already have some experience and want to advance your career, the Gold Coast offers a range of advanced courses as well. You might want to explore the Certificate IV in Information Technology ICT40120 or the Certificate IV in Information Technology (Systems Administration Support). These qualifications can significantly boost your employability and prepare you for more complex IT Support roles.

The training providers delivering these fantastic courses in the Gold Coast include the reputed In Tech Institute of Technology, known for its Certificate III in Information Technology programmes. Another excellent provider is AIBT, offering a variety of IT courses designed to suit different career paths. You will surely find a provider that fits your learning style and career aspirations!

Embarking on your training in IT Support Officer courses in Gold Coast means stepping into a world filled with opportunities. With the region's booming tech industry and support from recognised training institutions, achieving your IT career goals is closer than ever. So why wait? Take the first step today by exploring the available courses and providers in the Gold Coast!