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IT Support Officer Courses in Mackay

An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.

How do I become an IT Support Officer in Mackay?

Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Mackay

The following providers offer IT Support Officer courses in Mackay, Queensland.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
7
Academy IT
40358
2

Common questions

In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Most popular information technology courses

10th July 2022

All it support officer courses

IT Support Officer careers

If you're considering a career in the growing field of IT support, you're in luck! Mackay offers a variety of IT Support Officer courses designed to cater to both beginners and experienced learners. Whether you're starting from scratch or looking to enhance your existing skills, you can find the right course to match your needs. For beginners, the Certificate III in Information Technology (ICT30120) is a popular choice, providing foundational knowledge in information technology. Another excellent option is the Certificate III in Information Technology (Basic Cyber Security Awareness), which introduces learners to crucial cybersecurity principles.

Experienced individuals seeking to advance their careers can also benefit from the diverse offerings in Mackay. Courses like the Certificate IV in Information Technology (Systems Administration Support) (ICT40120) equip learners with the skills needed for more technical roles. The Certificate IV in Information Technology (Cyber Security) is a fantastic option for those looking to specialise in cybersecurity, highlighting the importance of protecting information in today's digital landscape.

For those eager to break into the tech industry, Mackay's Entry to Tech Skill Set (ICTSS00109) offers a supportive pathway into the world of IT. Combining essential skills in technology with practical applications, this course is perfect for beginners. Additionally, with courses like the Cyber Security Threat Assessment and Risk Management Skill Set (BSBSS00093), you can build upon your beginner knowledge and move into areas of growing importance in the field.

With a total of nine IT Support Officer courses available in Mackay, including both vocational education and training (VET) as well as short courses, there’s something for everyone. Staying competitive in the job market requires ongoing learning and skill development, and the courses listed at Courses.com.au offer the perfect opportunity to do just that. Explore the variety of options today and take the first step toward a fulfilling career in IT support!