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IT Support Officer Courses in Melbourne

An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.

How do I become an IT Support Officer in Melbourne?

Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Most popular information technology courses

10th July 2022

IT Support Officer careers

If you are considering a career as an IT Support Officer, exploring the various IT Support Officer courses in Melbourne is essential. These courses provide comprehensive training to equip you with the skills necessary to excel in this dynamic field. Melbourne is home to a variety of Registered Training Organisations (RTOs) and industry-recognised providers, offering quality education tailored to the demands of the IT industry. For instance, institutions like the Box Hill Institute and NTCA are among the reputable providers delivering specialised training in this area.

Embarking on an IT Support Officer course will not only prepare you for essential job roles but also expose you to related fields of study. The training often intersects with Information Technology courses and specifically focuses on IT Support. With ten courses available in Melbourne, you have a range of options to choose from, ensuring you can find a course that aligns with your professional goals.

Furthermore, understanding the career pathway that follows completion of your studies is crucial. Graduates from IT Support Officer courses often progress into various job roles, such as a QA Tester, Software Tester, or Help Desk Support. Other potential career advancements include positions as a Service Desk Analyst, Systems Administrator, or even an IT Manager. Each of these roles requires a unique set of skills, many of which are developed through the courses available in Melbourne.

Another enticing aspect of pursuing IT Support Officer courses in Melbourne is the variety of training providers. For instance, RT Ringwood Training offers a focused curriculum on Certificate III in Information Technology—Networking & Cybersecurity. Attending a reputable institution enhances your learning experience and better prepares you for the demands of the job market, ensuring that you can effectively support and manage IT needs in various organisational settings.

The demand for skilled IT professionals remains strong, particularly in a vibrant city like Melbourne, where technology plays a central role in numerous industries. By enrolling in IT Support Officer courses, you are not only participating in a robust educational opportunity but also laying the groundwork for a rewarding career. Whether aiming for roles such as a Network Administrator or IT Technician, you can find numerous pathways that start with comprehensive training available in Melbourne. You can also explore options to become a Computer Technician, showcasing the diverse opportunities awaiting you after completing your studies.