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IT Support Officer Courses in Sydney

An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.

How do I become an IT Support Officer in Sydney?

Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Sydney

The following providers offer IT Support Officer courses in Sydney, New South Wales.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
7
Academy IT
40358
2

Common questions

In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Most popular information technology courses

10th July 2022

All it support officer courses

IT Support Officer careers

If you're considering a career as an IT Support Officer, pursuing relevant education is crucial, and there are numerous IT Support Officer courses in Sydney that cater to all skill levels. Beginners can start with fundamental courses such as the Certificate III in Information Technology ICT30120 or the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120. For those who are more experienced, advanced options are available, including the Certificate IV in Information Technology ICT40120 and the Certificate IV in Information Technology (Cyber Security) ICT40120. With 10 courses offered in total, taking a step towards your IT career has never been easier!

Several reputable training providers deliver these courses in the Sydney area, ensuring high-quality education tailored to the needs of future IT Support Officers. Notable providers include CEDoW, who offers a range of IT courses, and AAAS, along with ACA. Whether you aspire to work as a Help Desk Support, a Service Desk Analyst, or even an IT Manager, the training you receive here will equip you with the necessary skills to excel in any role. Explore the different pathways available and find one that suits your aspirations!

By completing any of the IT Support Officer courses in Sydney, you are positioning yourself for various exciting job roles in the growing IT sector. Career options such as QA Tester, IT Technician, and Network Administrator are just some pathways you could pursue. Embrace the opportunity to gain valuable skills through Information Technology courses and IT Support training available right at your doorstep in Sydney. Your journey into the world of technology starts here!