This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Salesforce Administrator supports businesses by developing programs, training clients, and resolving software issues on the Salesforce platform.
Get qualified to work as a Salesforce Administrator with a course recognised across Australia. Speak to a training provider to learn more.
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In Australia, a full time Salesforce Administrator generally earns $2,000 per week ($104,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people employed in this role has grown strongly over the last five years. There are currently 153,700 people working in this sector in Australia and many of them specialise as a Salesforce Administrator. Salesforce Administrators may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Salesforce Administrator, consider enrolling in a Bachelor of Information Technology. This course will give you the knowledge and skills to manage IT systems, networks, hardware and web applications. You’ll cover topics including coding, user-centric design, systems configuration and modelling.
A Salesforce Administrator provides support to businesses using Salesforce technology. You might be involved in developing Salesforce programs or working with clients to determine their needs. Salesforce Administrators may provide training or support for clients using the platform and might repair faults or issues with the software.
Salesforce Administrators should have good communication skills and be able to liaise with clients from a range of backgrounds. It’s important you have strong technical skills and can adapt your abilities to suit a range of circumstances. You should be familiar with the Salesforce platform and must be able to manage your time well.