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IT Support Officer Courses in Victoria

An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.

How do I become an IT Support Officer in Victoria?

Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Victoria

The following providers offer IT Support Officer courses in Victoria.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
7
Academy IT
40358
2

Common questions

In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Most popular information technology courses

10th July 2022

All it support officer courses

IT Support Officer careers

If you're looking to kickstart your career in the IT industry, the IT Support Officer courses in Victoria offer a fantastic opportunity for both beginners and experienced learners. With a variety of options designed to meet different levels of expertise, you can choose from 10 courses that help you gain the essential skills needed for a rewarding career in IT support. For those just starting out, consider enrolling in the Certificate III in Information Technology ICT30120 or the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120. These courses are specifically tailored to provide foundational knowledge and practical experience in the field.

Experienced learners can further enhance their qualifications through advanced courses such as the Certificate IV in Information Technology (Systems Administration Support) ICT40120 or the Certificate IV in Information Technology (Cyber Security) ICT40120. These advanced courses are designed to equip you with specialised skills that are in high demand within the IT support sector. The breadth of courses available ensures that there is a pathway for everyone, regardless of where you are in your career.

Furthermore, the IT Support Officer role is closely related to various fields of study, including Information Technology courses and IT Support programs. With multiple training providers across Victoria, you can find the right course in your local area, making it easier than ever to pursue your passion in technology. By enrolling in any of these IT Support Officer courses in Victoria, you're taking the first step towards a successful career in a rapidly growing industry.

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