This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.
Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.
Browse occupations related to Local Government Customer Service Assistant
Finding the right training for a career as a Local Government Customer Service Assistant in Armidale has never been easier. With two dedicated courses tailored for this field, aspiring candidates can develop the essential skills needed to thrive in both government and public sector environments. These Local Government Customer Service Assistant courses in Armidale equip learners with knowledge that is vital for delivering exceptional service in local government roles.
Courses in this category focus on practical skills and theoretical knowledge relevant to the local government sector. Students can look forward to engaging content that prepares them for roles that involve assisting the community, managing inquiries, and providing accurate information to the public. By exploring the Government and Public Sector courses, you can discover how these courses align with your career ambitions, fostering growth and understanding within this vital field.
In addition to practical skills, the training provided in Armidale emphasizes the importance of customer service excellence and effective communication. As you progress through your studies, you will gain insights into various local government operations that impact the community positively. The Local Government courses will further enrich your education and prepare you for the challenges and rewards of a career in public service right here in Armidale.