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Local Government Customer Service Assistant Courses in Ballarat

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Ballarat?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

How to start a career in Legal Services

17th June 2021

What can you do with a Diploma of Legal Services?

22nd September 2020

How to start a career as a Personal Assistant

2nd December 2021

Local Government Customer Service Assistant careers

If you’re looking to start a rewarding career as a Local Government Customer Service Assistant, then explore the range of Local Government Customer Service Assistant courses in Ballarat. These beginner-friendly courses, including the Certificate III in Business (Customer Engagement) BSB30120 and the Certificate III in Government PSP30122, are designed to equip you with the foundational skills needed to thrive in the public sector. Whether you’re just starting out or looking to make a career change, these Vocational Education and Training (VET) courses provide a robust pathway into local government roles.

By completing a course in this field, you can unlock numerous job opportunities within the Government and Public Sector. Potential career paths include roles such as a Public Servant, Local Government Administration Officer, and Community Engagement Officer. Each of these roles plays a vital part in managing local government operations and supporting community needs in Ballarat.

In addition to the essential training offered in these Local Government Customer Service Assistant courses in Ballarat, you might also consider the broader aspects of local governance by exploring the Local Government sector. With a variety of job opportunities available, from a Environmental Health Officer to a Public Health Consultant, there are many ways to make an impact in your community. Delve into your local courses and take the first step toward a fulfilling career in public service today!