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Local Government Customer Service Assistant Courses in Bundaberg

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Bundaberg?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

How to start a career in Legal Services

17th June 2021

What can you do with a Diploma of Legal Services?

22nd September 2020

How to start a career as a Personal Assistant

2nd December 2021

Local Government Customer Service Assistant careers

For those looking to embark on a rewarding career in local governance, the Local Government Customer Service Assistant courses in Bundaberg provide an excellent opportunity. With just one course available in the Bundaberg area, the Certificate III in Business (Customer Engagement) BSB30120 is designed for beginners keen on entering the local government sector. This vocational education and training course equips learners with foundational skills essential for effective customer service in a government context, making it an ideal starting point for individuals with no prior experience or qualifications.

Upon completion of a Local Government Customer Service Assistant course, graduates can pursue various job roles within the public sector. Some of the related positions include Local Government Administration Officer, Community Engagement Officer, and Public Servant. Each of these roles plays a vital part in ensuring that local councils operate efficiently and effectively, offering numerous opportunities for career advancement within Bundaberg and beyond.

Additionally, learners interested in broader fields of study can explore other courses related to Government and Public Sector as well as Local Government. The training not only prepares participants for immediate employment as Local Government Customer Service Assistants but also opens doors to roles such as Government Policy Advisor and Policymaker. With comprehensive training and a supportive learning environment, Bundaberg residents have access to valuable resources that can help shape their futures in local government.