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Local Government Customer Service Assistant Courses in Cairns

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Cairns?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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17th June 2021

What can you do with a Diploma of Legal Services?

22nd September 2020

How to start a career as a Personal Assistant

2nd December 2021

Local Government Customer Service Assistant careers

If you're looking to build a rewarding career in the Local Government sector, the Local Government Customer Service Assistant courses in Cairns are an excellent starting point. This course not only prepares you for essential duties but also opens doors to various job opportunities. With a strong focus on community engagement, by completing this course, you could explore roles like a Community Engagement Officer or a Local Government Administration Officer. The skills you gain will be invaluable as you contribute to the well-being of your local community.

Cairns is a vibrant city with a strong local government presence, making it an ideal place for aspiring professionals in public service. In addition to customer service roles, you may also consider advancing your career as a Local Government Officer or even as a Government Accountant. These Government and Public Sector courses provide a solid foundation, equipping students with practical knowledge and skills to make an impact in their roles.

As the demand for dedicated professionals in the Local Government sector continues to grow, now is the perfect time to consider Local Government Customer Service Assistant courses in Cairns. By undertaking this training, you can position yourself for roles such as a Senior Compliance Officer or a Public Service Officer. Embrace this opportunity to contribute positively to your community while developing a meaningful career in the local government sector!