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Local Government Customer Service Assistant Courses in Canberra

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Canberra?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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Local Government Customer Service Assistant careers

If you're looking to enter a fulfilling career in the public sector, exploring Local Government Customer Service Assistant courses in Canberra is a fantastic starting point. These courses are tailored to equip you with the skills necessary for providing excellent customer service within local government settings. With Canberra's growing demand for skilled professionals in this field, now is the perfect time to enhance your qualifications and make a positive impact in your community.

The courses available in the Canberra area are delivered by reputable training providers, including Pro Leaders. This Registered Training Organisation is well-regarded for its comprehensive curriculum that focuses on the practical aspects of local government operations. Whether you're just starting your career or looking to upskill, Pro Leaders provides you with the essential knowledge required to excel in customer service roles within the local government sector.

Enrolling in these Local Government Customer Service Assistant courses in Canberra links directly to broader fields of study such as Government and Public Sector courses as well as Local Government courses. This interconnectedness allows you to broaden your expertise and better position yourself for a variety of roles that serve the community effectively. For instance, understanding the legislative framework and community needs can significantly enhance your service delivery skill set.

Local Government Customer Service Assistant courses in Canberra not only opens doors for personal development but also contributes positively to the community. With the support of established training providers like Pro Leaders, your journey toward a rewarding career in customer service within the local government is within reach.