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Local Government Customer Service Assistant Courses in Gladstone

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Gladstone?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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Local Government Customer Service Assistant careers

Are you interested in pursuing a rewarding career as a Local Government Customer Service Assistant? If you're based in Gladstone, you're in luck! Courses.com.au offers comprehensive Local Government Customer Service Assistant courses in Gladstone, designed to equip you with the essential skills and knowledge needed to excel in this vital role within the community. Engaging in this training will not only enhance your employability but also provide opportunities for personal growth and community impact.

Gladstone is a thriving regional hub with numerous local government departments and agencies, which often seek qualified individuals for various roles. As a Local Government Customer Service Assistant, you can also consider exploring related job positions such as a Local Government Administration Officer or a Community Engagement Officer. These professions are instrumental in fostering strong communication between local authorities and the community, making them both fulfilling and essential for local development.

Once you've completed your training, you may find further career progression opportunities in roles such as Public Servant or Planning Officer. Gladstone’s dynamic local governance structure allows you to explore various pathways, whether you’re interested in administrative tasks, community engagement, or policy formulation. The skills acquired through your Local Government Customer Service Assistant courses will serve you well as you navigate your career in this thriving field.

Investing in your education through the Local Government Customer Service Assistant courses in Gladstone not only opens doors to diverse job roles—such as Public Health Officer or Government Policy Advisor—but also connects you to a network of professionals dedicated to serving the public good. Take the first step towards a meaningful career in local government by enrolling today and make a positive impact on your community!