All careers

Local Government Customer Service Assistant Courses in Northern Territory

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Northern Territory?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

Author Image Courses.com.au Team

There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

Author Image Courses.com.au Team

Further reading

How to start a career in Legal Services

17th June 2021

What can you do with a Diploma of Legal Services?

22nd September 2020

How to start a career as a Personal Assistant

2nd December 2021

Local Government Customer Service Assistant careers

For those aspiring to embark on a rewarding career in the public sector, the Local Government Customer Service Assistant courses in Northern Territory offers an excellent opportunity. Designed specifically for beginners, these courses provide essential training and knowledge needed to excel in customer service roles within local government settings. One of the key offerings is the Certificate III in Business (Customer Engagement) BSB30120, a qualification that equips learners with the skills to effectively support their communities while addressing their needs accurately.

Engaging with your community is a fundamental aspect of working as a Local Government Customer Service Assistant. This role links exceptionally well with various Government and Public Sector courses, aiding individuals in understanding the nuances of local governance and public service. In the Northern Territory, this extends beyond mere customer service; it becomes a pathway to meaningful community participation, offering insights into local government operations and administration.

Potential career progression is broad and promising for those who complete these courses. Graduates may find themselves exploring diverse job roles such as Public Servant, Community Engagement Officer, or even Local Government Administration Officer. Each of these roles contributes significantly to the functionality of local councils and can lead to a fulfilling career dedicated to bettering community life in the Northern Territory.

The skills gained through the Local Government Customer Service Assistant courses also allow for exploration in related fields such as Local Government and various Planning Officer positions. As public policies and community needs evolve, trained individuals will be essential in bridging the gap between local government and citizens, helping to facilitate dialogue and understanding.

With only one introductory course available, aspiring professionals in the Northern Territory should act promptly to secure their place in the Local Government Customer Service Assistant courses in Northern Territory. The skills and qualifications attained will not only enhance personal career prospects but also empower local communities, allowing future graduates to serve as influential points of contact within the government framework. Discover the potential of a career in public service and make your mark in your community today.

Courses by location