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Local Government Customer Service Assistant Courses in Sydney

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Sydney?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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Local Government Customer Service Assistant careers

Are you looking to start a rewarding career in local government? The Local Government Customer Service Assistant courses in Sydney offer an excellent pathway for individuals seeking to make a positive impact in their communities. These courses cater to both beginners and experienced learners, providing a range of training options to suit your professional development needs. With 3 courses available, you have the flexibility to choose a program that aligns with your current skills and future aspirations.

For those starting their journey, there are two key beginner courses: the Certificate III in Business (Customer Engagement) BSB30120 and the Certificate III in Pathways to Further Study 11224NAT. These courses are designed for learners with no prior experience, giving you the foundational knowledge required to begin a fulfilling career in local government. By enrolling in these courses, you'll gain essential skills in communication, customer service, and administrative duties vital for roles in local government.

If you already possess experience or qualifications, you may consider the more advanced option, the Bachelor of Business (Business Administration). This program is perfect for those looking to elevate their career and dive deeper into the principles of business and administration within the public sector. Both beginner and advanced learners can expect engaging content and expert guidance throughout their studies, preparing you for opportunities as a Public Servant or Local Government Administration Officer.

In Sydney, reputable training providers such as Academy Green Learning and Macquarie University deliver these comprehensive courses, ensuring you receive quality education recognised by industry standards. With their support and practical training opportunities, you’ll build the confidence and experience necessary to excel in roles like Community Engagement Officer or a Government Accountant.

With the right training and dedication, your journey toward becoming a skilled Local Government Customer Service Assistant can begin today. Explore the Local Government Customer Service Assistant courses in Sydney and take the first step towards a fulfilling career where you can make a difference. Imagine your future role as a Government Policy Advisor or even a Local Government Project Manager—the possibilities are endless! Your success story starts here.