This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.
Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.
Browse occupations related to Local Government Customer Service Assistant
If you are looking to start a rewarding career in the public sector, Local Government Customer Service Assistant courses in Toowoomba are an excellent choice. These courses are designed for individuals eager to dive into a field that values community engagement and effective communication. With 1 beginner course currently available, you can embark on your journey without any prior experience or qualifications. The Certificate III in Business (Customer Engagement) BSB30120 is a popular option, equipping you with essential skills for success in customer service roles.
Toowoomba, located in the beautiful Darling Downs region of Queensland, is an ideal setting for pursuing your education. By enrolling in Local Government Customer Service Assistant courses in Toowoomba, you will immerse yourself in a community that values accessible and responsive services. This course not only offers fundamental training but also connects you with valuable resources and local networking opportunities in government and public sectors. Explore more about relevant fields of study through our Government and Public Sector courses and Local Government offerings.
As you navigate your education in Local Government Customer Service Assistant courses in Toowoomba, you will join a skilled workforce dedicated to enhancing community services. The training is facilitated by reputable Registered Training Organisations (RTOs) recognised by industry bodies, ensuring your qualifications are respected across the sector. By choosing to pursue your studies locally, you’re not just gaining credentials; you’re also fostering connections with local employers and professionals in Toowoomba.
Seize this opportunity to broaden your career potential and contribute positively to your community. Completing Local Government Customer Service Assistant courses in Toowoomba paves the way for various job roles within the public sector, opening doors to a fulfilling career trajectory. Start your educational journey today and discover the impact you can make by assisting local government initiatives and providing exceptional service to the community.