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Local Government Customer Service Assistant Courses in Wangaratta

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Wangaratta?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

How to start a career in Legal Services

17th June 2021

What can you do with a Diploma of Legal Services?

22nd September 2020

How to start a career as a Personal Assistant

2nd December 2021

Local Government Customer Service Assistant careers

If you're looking to establish a rewarding career in public service, consider enrolling in the Local Government Customer Service Assistant courses in Wangaratta. These courses equip you with the essential skills needed to serve your community effectively and contribute to local governance. Currently, you can explore a beginner-friendly option like the Certificate III in Business (Customer Engagement) BSB30120. This course is designed for individuals with no prior experience and provides a solid foundation in customer service, preparing you for various job roles in local government.

Wangaratta offers a unique community atmosphere, and becoming a Local Government Customer Service Assistant allows you to play an integral role in enhancing public services. Upon completing your training, you may be interested in pursuing roles such as Public Servant, Local Government Administration Officer, or even a Community Engagement Officer. Each of these positions is pivotal in ensuring community needs are met and public resources are effectively managed.

In addition to directly serving the public, the skills gained from Local Government Customer Service Assistant courses in Wangaratta can lead to opportunities in various related fields. Graduates often explore positions in Government and Public Sector as well as specialised roles within the Local Government sector. Roles like Government Accountant or Planning Officer require a balanced blend of administrative skills and public service dedication.

By taking the first step with Local Government Customer Service Assistant courses in Wangaratta, you're not only investing in your career but also in your community's future. With a variety of potential career paths, including Environmental Health Officer and Government Policy Advisor, the possibilities are vast. Equip yourself with the knowledge and skills critical for local government success and make a significant impact in Wangaratta.