All careers

Local Government Customer Service Assistant Courses in Wollongong

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Wollongong?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

Author Image Courses.com.au Team

There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

Author Image Courses.com.au Team

Further reading

How to start a career in Legal Services

17th June 2021

What can you do with a Diploma of Legal Services?

22nd September 2020

How to start a career as a Personal Assistant

2nd December 2021

Local Government Customer Service Assistant careers

If you're looking to embark on a rewarding career as a Local Government Customer Service Assistant, Wollongong offers an excellent selection of courses tailored to suit both beginners and experienced learners. With three courses available in the local area, you can choose from comprehensive training options that will equip you with the essential skills needed for success in the public sector. For those new to the field, consider the Certificate III in Business (Customer Engagement) BSB30120 or the Certificate III in Pathways to Further Study 11224NAT, both of which are designed for individuals with no prior experience.

Wollongong's vibrant local government sector provides an ideal backdrop for your studies, allowing you to connect with the community while developing your career. With training providers such as Academy Green Learning offering the Certificate III in Business (Customer Engagement), you can gain valuable insights and hands-on experience that will prepare you for various roles within local government. Choose to pursue your education in this dynamic coastal city, known for its rich culture and commitment to community service.

For those with prior experience or qualifications seeking to advance their careers, the Bachelor of Business (Business Administration) is an excellent option. This course will help experienced learners refine their expertise and deepen their understanding of business operations within local government structures. Macquarie University, located not far from Wollongong, is one of the esteemed providers of this advanced course, ensuring you receive a high-quality education that meets industry standards.

Enrolling in Local Government Customer Service Assistant courses in Wollongong is a strategic choice for aspiring professionals eager to make a difference in their community. With access to reputable training providers and well-structured courses tailored to different experience levels, you will be set on a path toward a fulfilling career in local government. Explore the available courses and begin your educational journey by visiting Courses.com.au today.