Patient Services Officer

A Patient Services Officer assists patients in hospitals or clinics by managing records, scheduling, and providing information.

They play a key role in healthcare, requiring organisation, communication skills, and care with confidential information.

Future demand High
Average yearly income $77,480
Skill level Beginner

How do I become a patient services officer?

All skill levels Beginner Experienced
BSB30120

Certificate III in Business (Medical Administration)

Online
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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Further reading

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Adapting to Change: AI and the Future of Jobs in Australia

19th August 2025

Why study English

12th August 2025