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Patient Services Officer Courses

A Patient Services Officer supports patients and staff by managing records, appointments, and providing guidance in healthcare settings.

    • 0.989 AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Patient Services Officer?

Get qualified to work as a Patient Services Officer with a course recognised across Australia. Speak to a training provider to learn more.

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Further reading

How to Balance Work and Study While Learning English

26th January 2026

Planning your study trip to Australia

12th January 2026

What to Expect from Your First Weeks in Australia as an International Student

29th December 2025

All patient services officer courses

Patient Services Officer careers

A Patient Services Officer assists patients in hospitals or clinics by managing records, scheduling, and providing information.

They play a key role in healthcare, requiring organisation, communication skills, and care with confidential information.