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Explore all careersHow do I become a Patient Liaison Officer?
Get qualified to work as a Patient Liaison Officer with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Patient Liaison Officer
Common questions
In Australia, a full time Patient Liaison Officer generally earns $1,250 per week ($$65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
This industry has seen an increase in employment numbers over the last five years. There are currently 12,400 people working in this field in Australia and many of them specialise as a Patient Liaison Officer. Patient Liaison Officers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If you’re interested in a career as a Patient Liaison Officer, consider enrolling in a Certificate III in Health Administration. This course looks at topics such as understanding medical terminology and following infection control procedures. You could also consider a Certificate IV in Health Administration.
Courses.com.au Team
Further reading
How to start a career in Practice Management
11th January 2022
What can you do with a Diploma of Practice Management?
27th January 2022All patient liaison officer courses
- HLT37315 Certificate III in Health Administration
- HLT57715 Diploma of Practice Management
- HLT20113 Certificate II in Aboriginal and/or Torres Strait Islander Primary Health Care
- 10488NAT Diploma of Professional Practice Leadership (Health Practice Managers)
- HLT43212 Certificate IV in Health Administration
- HLT32912 Certificate III in Health Administration
- BSB42015 Certificate IV in Leadership and Management (Dental Practice Managers)
- HLT47315 Certificate IV in Health Administration
- HLT43312 Certificate IV in Medical Practice Assisting
- BSB40212 Certificate IV in Business (Health Practice Managers)
- BSB42015 Certificate IV in Leadership and Management (Health Practice Managers)
Patient Liaison Officer careers
A Patient Liaison Officer provides support to patients during treatment in a hospital or healthcare facility. You might provide them with information, connect them with other support services or help them access anything else they may need. Patient Liaison Officers might also address any concerns or complaints patients have.
Patient Liaison Officers should have excellent people skills and be able to communicate well with patients and their families. You’ll need to be able to listen to their concerns and understand their individual circumstances. Patient Liaison Officers should have a strong knowledge of hospital policies and be able to follow correct procedures. It’s important that you can work as part of a team and manage your time well.
