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Reservations Agent Courses in Brisbane

A Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Reservations Agent in Brisbane?

Get qualified to work as a Reservations Agent with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Brisbane

The following providers offer Reservations Agent courses in Brisbane, Queensland.
Australian Skills Management Institute
32217
2
North Metropolitan TAFE
52786
1
Regional Training Services Qld
40702
1
TAFE Queensland
0275
2
Brisbane Business and Hospitality Training
31983
2
Cornzal
31663
1
Australian College of Tourism and Information Technology
45837
2
Aurora Training Institute
32237
2
TAFE NSW
90003
2
Careers Training Centre
40557
3
College Australia
31222
1
South Regional TAFE
52790
1
National Skills
45438
1
Klepper Training Academy
45075
1

Common questions

In Australia, a full time Reservations Agent generally earns $1,135 per week ($59,020 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen stable employment numbers over the last five years. There are currently 23,600 people working in this field in Australia and many of them specialise as a Reservations Agent. Reservations Agents may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re planning a career as a Reservations Agent, consider enrolling in a Certificate II in Tourism. This course will prepare you for a role in the tourism and travel industry and cover topics including customer service, working safely and communication. You could also consider a Certificate III in Tourism, a Certificate III in Travel, a Certificate I in Tourism (Australian Indigenous Culture) or a Certificate IV in Travel and Tourism.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All reservations agent courses

Reservations Agent careers

Embarking on a career as a Reservations Agent opens doors to exciting opportunities within the travel and hospitality sector. To equip yourself with the essential skills and knowledge required for this role, explore the available Reservations Agent courses in Brisbane. With a variety of options, both beginner courses and advanced qualifications are offered to suit your experience level. Begin your journey with foundational studies such as the Certificate III in Travel or the Certificate II in Tourism, which are designed for those with no prior experience.

For those already well-versed in the industry, pursuing the Certificate IV in Travel and Tourism allows you to enhance your qualifications and advance your career prospects. Various training providers such as Aurora Training Institute deliver these high-quality courses in Brisbane, ensuring you receive comprehensive training that aligns with industry standards. With just a short commitment, you will be well on your way to becoming a proficient Reservations Agent.

Aside from Reservations Agent roles, this field links to numerous exciting job positions within the travel industry. Consider the potential career paths such as becoming a Travel Agency Manager, Travel Agent, or even a Tour Advisor. With Brisbane being a vibrant hub for tourism, the demand for skilled professionals continues to grow, making now an excellent time to consider undertaking specific Tourism, Travel and Hospitality courses.

As you navigate your educational journey, take note of the related positions that could enhance your career trajectory. Opportunities abound for roles such as Tourism Officer, Airline Customer Service Agent, and even Reservations Manager. By gaining qualifications through the available Reservations Agent courses in Brisbane, you position yourself for success in this dynamic industry, allowing you to explore a variety of rewarding career opportunities in the heart of Queensland.