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Reservations Agent Courses in Mackay

A Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Reservations Agent in Mackay?

Get qualified to work as a Reservations Agent with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Mackay

The following providers offer Reservations Agent courses in Mackay, Queensland.
North Metropolitan TAFE
52786
1
Regional Training Services Qld
40702
1
Brisbane Business and Hospitality Training
31983
2
TAFE NSW
90003
2
Careers Training Centre
40557
3
College Australia
31222
1
South Regional TAFE
52790
1
National Skills
45438
1

Common questions

In Australia, a full time Reservations Agent generally earns $1,135 per week ($59,020 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen stable employment numbers over the last five years. There are currently 23,600 people working in this field in Australia and many of them specialise as a Reservations Agent. Reservations Agents may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re planning a career as a Reservations Agent, consider enrolling in a Certificate II in Tourism. This course will prepare you for a role in the tourism and travel industry and cover topics including customer service, working safely and communication. You could also consider a Certificate III in Tourism, a Certificate III in Travel, a Certificate I in Tourism (Australian Indigenous Culture) or a Certificate IV in Travel and Tourism.

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Further reading

Career spotlight: Hospitality professionals

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10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All reservations agent courses

Reservations Agent careers

If you are looking to kick-start your career in the travel and hospitality industry, then exploring the available Reservations Agent courses in Mackay is a great place to begin. With 5 beginner courses tailored for those with no prior experience, such as the popular Certificate III in Travel SIT30222 and the Certificate III in Tourism SIT30122, you can gain the essential skills needed to excel in this dynamic field. These courses are designed to provide you with the foundational knowledge necessary to thrive as a Reservations Agent.

For those who already possess some experience in the industry, the advanced Certificate IV in Travel and Tourism SIT40122 is an excellent option to enhance your qualifications and increase your employability. This course is perfect for experienced learners aiming to take on more significant responsibilities and advance their career within the tourism sector in Mackay. As you navigate your career options, don't forget to explore related job roles such as Travel Agent or Travel Consultant, which are closely linked to the Reservations Agent role.

The job roles associated with Reservations Agents encompass a variety of positions in tourism and hospitality. Aspiring students can find appealing opportunities as a Travel Agency Manager, a Tour Advisor, or even an Airline Customer Service Agent. Each of these roles offers unique challenges and rewards, making the education you receive from these Reservations Agent courses in Mackay invaluable as you prepare for a successful career.

In addition to hands-on training and foundational knowledge, pursuing Reservations Agent courses in Mackay allows you to engage with local industry networks and expand your professional connections. Understanding the local market can empower you as you transition into related fields of study such as Tourism, Travel and Hospitality. Whether you are interested in becoming a Tourism Officer or a Reservations Manager, the courses available will equip you with the skills needed to succeed. Start your journey today towards becoming a successful Reservations Agent by selecting the course that best fits your career aspirations in Mackay.