This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.
Get qualified to work as a Reservations Agent with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Reservations Agent generally earns $1,135 per week ($59,020 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen stable employment numbers over the last five years. There are currently 23,600 people working in this field in Australia and many of them specialise as a Reservations Agent. Reservations Agents may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Reservations Agent, consider enrolling in a Certificate II in Tourism. This course will prepare you for a role in the tourism and travel industry and cover topics including customer service, working safely and communication. You could also consider a Certificate III in Tourism, a Certificate III in Travel, a Certificate I in Tourism (Australian Indigenous Culture) or a Certificate IV in Travel and Tourism.
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If you're looking to kick-start your career in the travel and hospitality industry, enrolling in Reservations Agent courses in Wollongong can provide you with the essential skills and knowledge required for success. Wollongong, a vibrant coastal city in New South Wales, is not only known for its stunning beaches but also for its growing tourism sector. With a variety of local training providers, including NBMC, delivering reputable courses such as the Certificate III in Tourism, you can gain a competitive edge in the job market.
The role of a Reservations Agent is pivotal in the tourism and hospitality fields, requiring expertise in customer service and an understanding of industry practices. By choosing to study Tourism, Travel and Hospitality courses, you'll not only learn about reservations systems but also gain valuable insights into client relations, sales techniques, and travel documentation. These skills are integral to succeeding in various roles, including that of a Travel Agent, which could further expand your career options in Wollongong's dynamic tourism landscape.